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Inference Solutions

Animated Campaign

Content strategy and execution for Inference, a virtual agent software.

Inference is Virtual Agent Software. When you call into a customer support line, Inference/Five9’s software is what likely connects you to a human.

I worked with Amalgam to create a series of retargeting ads. I wanted to focus on the emotional benefit of the software, rather than the software itself – all the better things to do beside sitting on a phone.

CLIENT
Five9

AGENCY
Amalgam

Time well spent is the hero. Lets create a campaign that focuses on what the software unlocks and enables –

The best ads have capitalized on emotional benefit and human truths; things we can all relate to and that inspire a feeling we are familiar with.

Set of advertising banners featuring abstract illustrations, one with a person jumping and a robot arm, captioned 'Happy you made the right choice,' and another with a person using a phone while reclining, captioned 'Swipe right.' Both designs include the 'inference' logo.
Illustrations of various ad designs by "Inference" with themes like "Getting left behind?" featuring a skier, "Consider us your AI moment of peace" with a person doing yoga, and "1990 called" showing someone with a corded phone.

Creating A style

Irreverence and human experiences were the key to developing a style that people could relate to and helped show that this product understands the struggles and therefore knows how to solve them.

Big goofy characters to reflect the copy writing, bright inspiring warm colors to offset from the otherwise sterile tech industry, and animations that are larger than life and have little to do with sitting at a desk or stuck on the phone all day.

Final Art

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A person with light purple hair and a mustache wearing a black shirt with colorful graphics. The background features illustrations of palm trees and abstract shapes.
Abstract design with orange star, green scribbles, and white loops on a white background.

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